About Us

CSI Solutions is a health care consulting firm that offers a unique combination of industry understanding, innovative solutions and technology expertise to improve the health of communities. We develop sustainable, long-term solutions to strategic and operational issues facing health care organizations at national, regional, state and local levels.

Principals and Founders

Roger Chaufournier, MHSA
Prior to CSI Solutions’ founding, Mr. Chaufournier served for six years as Chairman of the Board and CEO of Patient Infosystems, a publicly traded population health management company. Mr. Chaufournier spent twelve years in progressive senior leadership positions in hospital administration at the George Washington University Hospital and University, three years as the Assistant Dean for Strategic Clinical Initiatives for the Johns Hopkins University School of Medicine and three years as Chief Operating Officer for a national health plan. Mr. Chaufournier also served for three years as an Examiner for the Malcolm Baldrige National Quality Award. Mr. Chaufournier’s experience in hospital management, group practice administration, managed care and leadership of a for-profit public company has afforded him a unique perspective on the health care system. Mr. Chaufournier has extensive experience in organizational and health system improvement internationally and has led numerous strategic planning initiatives, including several for Alaskan Native communities. Mr. Chaufournier is a frequent lecturer and keynote speaker for a variety of professional organizations and continues to serve on the faculties of the Johns Hopkins School of Public Health and the Institute for Healthcare Improvement where he has supported the Indian Health Service Improving Patient Care initiative (IPC) as well as the Office of the National Coordinator Beacon Communities.

Kathleen Reims, MD
Dr. Reims is a Board certified Family Medicine physician and CSI Solutions’ Chief Medical Officer. She has served as an Improvement Advisor and Faculty for numerous health system improvement projects including federal, state, and private practice initiatives. She is currently the Improvement Advisor for the National Healthy Weight Collaborative and has coached a variety of practices and health systems on the Patient Centered Medical Home. She lectures on topics ranging from practice transformation and performance improvement to patient engagement. Dr. Reims has provided strategic programmatic advice and hands-on coaching for practice teams internationally to improve care for patients living with HIV/AIDS and is currently working with regional practice transformation projects focused on Patient Centered Medical Homes. Dr. Reims has served as a volunteer preceptor for Denver Health and Hospital’s Lowry Clinic for the last 5 years and holds an appointment of Assistant Clinical Professor, Department of Family Medicine, School of Medicine, University of Colorado Health Sciences Center. She was a NHSC Scholar, has over 25 years of clinical experience with underserved populations, and has served as Medical Director for two Federally Qualified Health Centers.

Christine St. André, MHSA
Ms. St. André has more than thirty years of leadership experience in complex health care organizations. She held the CEO position at two large academic medical centers – the University of Utah Hospitals and Clinics in Salt Lake City and the George Washington University Medical Center in Washington, DC. In both of these organizations, major accomplishments included early adoption of health information technology, introduction of a quality management strategy, and improving the overall financial position of the organization. These organizations also afforded the opportunity to gain experience with operating an integrated delivery system with a large faculty practice component as well as addressing the change management associated with organizational mergers. Immediately prior to CSI Solutions’ founding, Ms. St. André was the President and COO of Patient Infosystems, a public population health management company, and American CareSource, a company that manages ancillary benefits. Ms. St. André is actively engaged in CSI Solutions’ design and implementation of Patient-Centered Medical Home initiatives, leadership development, and readiness for payment reform and alternative payment strategies. Ms. St. André has particular expertise in strategic and financial planning and quality improvement strategies. She has led several of the company’s initiatives tying the business case to primary care transformation and supporting transformation to a health home/medical home model of care.

Other Senior Staff

Kristen diDonato, BS
Kristen diDonato is an information systems specialist who focuses on using data systems as tools to evaluate health care quality improvement processes. During her career, Ms. diDonato has served as a trainer, knowledge manager, technical support specialist, webmaster, and consultant, all in support of health care improvement. She has specific skills in the utilization of technology and quality reporting systems to identify gaps and drive best practices. She currently applies this skill in coaching practice teams engaged in patient-centered medical home transformation.

Puneet Sahni, MD, MHA
Dr. Sahni’s medical training and training in medical informatics brings a unique skill set to his role at CSI Solutions. This skill set is of particular value in helping to guide the continued adaptation and refinement of CSI Solutions’ reporting tools and its knowledge management portals. Dr. Sahni has served most recently as the Project Director for Centers for Medicare and Medicaid Services and the Indian Health Service Learning Collaboratives. He also leads development of the Healthcare Communities portal. Dr. Sahni has been CSI Solutions’s lead for all of its technology solutions, including those supporting the HRSA Health Disparities Collaboratives, the Organ Transplantation Program, the Patient Safety and Clinical Pharmacy Collaborative, the SHAP program, the Unified Health Communications portal, the Office of Rural Health Policy Small Health Care Provider Quality Improvement Collaborative, and the Indian Health Service Improving Patient Care program.

Laurel Simmons, MS
Ms. Simmons is a Project Director at CSI Solutions and has primary responsibility for managing Learning Collaboratives. Most recently, she directed the Missouri Patient Centered Medical Home Collaborative, a two-year initiative to accelerate successful transformation to Patient Centered Medical Home for 78 primary care and behavioral health practices in Missouri. Prior to joining CSI in 2011, Ms. Simmons served as the Associate Director for Quality Improvement for Stockport NHS Foundation Trust, an 800-bed general hospital in Northwest England. She led efforts there that measurably reduced mortality and improved evidence based care throughout the hospital. From 1999 to 2008, Ms. Simmons served as Grants Manager and Project Director at the Institute for Healthcare Improvement in Cambridge MA, leading projects that included the New Health Partnerships initiative to transform patient self-management support in primary care and specialty settings.

Drawing on National Expertise

In addition to its experienced staff, CSI Solutions has working relationships with leading clinical and improvement experts, a large and diverse group of nationally recognized professionals that CSI Solutions engages as needed to enhance the technical support provided to clients. These professionals are leaders of exemplar health systems, clinicians that have achieved outstanding improvement results, and experts from leading improvement organizations. The links that CSI Solutions has with these improvement professionals enables it to bring customized support and expertise to each client.

CSI Solutions, LLC
PO Box 428
Kensington, MD 20895-0428